Does PatchHub work offline?
Yes. It runs entirely on your machine — no cloud, no account, and it checks its own
licence key without an internet connection. The only things that need a network are the
ones that obviously do: talking to your hardware, and sharing the crew’s read-only
page.
Is it a subscription?
No. One payment, and the version you buy is yours.
Can I move my licence to another computer?
Yes, and you do not need us for it. A licence covers two computers at once; release
one in the customer portal and activate the new machine. Change of laptop, or a dead
drive, is not a second purchase.
Does it run on macOS and Windows?
macOS is the version in daily use through the beta, and it is notarised by Apple, so it
opens with no warning. There is a Windows build, and it is newer and less tested —
it is also not yet signed, so Windows SmartScreen warns the first time you install it.
Choose More info, then Run anyway. If you are on Windows, use the trial before you buy.
Can I build the rig before I have the hardware?
That is what it is for. Devices, cards, ports and cabling are all documented without
anything plugged in, and the built-in emulators let you drive a Videohub or an ATEM that
is still in a flight case. When the real kit arrives you point the same file at it.
Which hardware can PatchHub control?
Live control today: Blackmagic Videohub routers and ATEM switchers over their own
protocols, AJA KUMO routers over AJA’s REST interface, and HyperDeck and AJA
recorders. Anything else — projectors, Barco and Analog Way processors, patchbays,
converters, cameras — is documented and drawn rather than driven. The AJA paths, both the recorders and
KUMO, are written to AJA’s published API and tested against an emulator, but have not
yet been proven against the physical hardware.
Does PatchHub count my cables?
No, and it is worth being precise about this. PatchHub tracks individual cable
runs — every one you draw is a real record, port to port, and it appears in the
drawing, the reports and the checklist. It does not add them up into an order for
the hire company. The kit list gives you equipment quantities; the cable schedule gives
you the runs.
What happens after the seven days?
The trial is the complete app, not a cut-down one. You can edit and save throughout;
what needs a key is exporting. Your show files are yours either way, and nothing you
built is locked up.
When can I actually buy it?
Not yet. PatchHub is in beta, and the beta is free to join — a key for three
months, on up to two computers. The checkout for buying it outright appears on this page
the day it is ready rather than a day before.